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Sales Representative

Job Title: Sales Representative Reports to: Lead, Business Development and Partnerships Location: Lagos (with frequent site visits and travels as required) Employment Type: Full-Time Job Objective: To drive revenue growth by identifying, prospecting, and converting new clients (B2B and B2C), promoting CargoExtra’s services, and ensuring excellent customer engagement and satisfaction throughout the sales and service delivery cycle. Key Responsibilities: 1. Client Acquisition and Prospecting • Actively source and prospect new business leads across B2B and B2C segments through digital platforms, in-person meetings, and referrals. • Maintain a pipeline of potential clients and nurture relationships to generate interest in CargoExtra’s services. 2. Service Promotion and Pitching • Effectively present and pitch the full range of CargoExtra’s services (Exportation, Importation, Procurement, and Logistics Solutions) to potential clients. • Tailor sales presentations and proposals to address the specific needs and pain points of each client segment. 3. Lead Conversion and Deal Closure • Manage client inquiries, prepare quotations, and respond to service-related questions to guide prospects through the sales funnel. • Close deals and support clients through onboarding, ensuring a smooth transition into active service use 4. Customer Relationship Management • Follow up with clients to track shipment updates and provide status reports on logistics operations. • Maintain strong relationships with existing customers to encourage repeat business and referrals. • Resolve customer concerns quickly and professionally to ensure a high level of satisfaction. 5. Performance Tracking and Reporting • Document all client interactions, sales leads, activities, and performance metrics using CRM tools, Google Sheets, and daily reporting trackers. • Provide weekly reports to the Business Development team highlighting progress against sales targets, client status, and pipeline health. Qualifications and Experience: • Minimum of 2 years of proven experience in B2B and/or B2C sales, preferably within logistics, supply chain, or service industries • Minimum of a Diploma or Bachelor's degree in Marketing, Business Administration, or related field • Familiarity with export/import or logistics services is an added advantage Qualified and interested candidates should send their CVs to recruitment@cargoextra.com with the job title as heading.

₦246,810.00
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Customer Service Representative

Customer Service Representative Department: Customer Support Reports to: Unit Head, Customer Support Location: Branch Office / Warehouse (Osolo Way) Lagos State. Employment Type: Full-Time Job Objective: To serve as the first point of contact for customers, providing accurate information, resolving inquiries, and ensuring customer satisfaction across all communication channels at CargoExtra Global Logistics. Key Responsibilities: 1. Frontline Client Support • Handle inbound calls, messages, emails, and walk-in inquiries from customers regarding shipments, pricing, delivery timelines, and service offerings. • Provide accurate information, address concerns, and escalate unresolved issues promptly. • Follow up with clients to ensure complaints are resolved and services were delivered as expected. 2. Documentation & Record Keeping • Maintain clear, up-to-date customer records and service logs using CRM or support software. • Document client feedback, recurring issues, and service failures for review and improvement. 3. Shipment Monitoring & Coordination • Track and provide real-time updates on customer cargo, delivery statuses, and expected arrival times. • Coordinate with warehouse, export, and logistics teams to ensure updates given to customers are accurate and timely. 4. Service Quality & Customer Satisfaction • Maintain a friendly, courteous, and professional tone in all customer interactions. • Uphold the CargoExtra service promise and values in daily engagement. • Participate in service quality checks and surveys to improve support delivery. Qualifications: • OND or Bachelor's degree. • 1–2 years in customer service. • Excellent communication and empathy skills. Interested/qualified candidates should send their CVs to recruitment@cargoextra.com with the role title as heading. Selected candidate should be willing to resume immediately

₦123,456.00
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Receptionist at Chicmicro Plc

At Chicmicro PLC, we’re redefining the future of technology through innovation, creativity, and a commitment to excellence. As a dynamic tech company, we provide cutting-edge solutions that power digital transformation across industries. We value integrity, collaboration, and a passion for continuous learning.   We're recruiting for the following: Job Title: Receptionist Location: Benin City, Edo State Employment Type: Full-Time   Position Overview We are looking for a professional, friendly, and highly organized **Receptionist** to be the face and voice of Chicmicro PLC. As the first point of contact for visitors and callers, you will play a key role in creating a welcoming and efficient front-office experience, while supporting daily administrative operations.   Key Responsibilities Greet and welcome visitors, clients, and staff in a courteous and professional manner Answer and direct incoming calls and emails to appropriate personnel Manage the front desk area and ensure it is tidy and presentable at all times Schedule appointments, meetings, and manage conference room bookings Receive and distribute mail, packages, and deliveries Maintain visitor logs and issue visitor badges Assist with basic administrative duties such as data entry, filing, photocopying, and scanning Support HR, Facilities, and other departments with general tasks and coordination Help manage office supplies and place orders when necessary Uphold security and confidentiality protocols   Qualifications Proven experience as a receptionist, front desk representative, or similar role Excellent verbal and written communication skills Professional appearance and demeanor Strong organizational and multitasking abilities Proficient in Microsoft Office Suite (Word, Excel, Outlook) Ability to work independently and collaboratively in a fast-paced environment ND, HND, BSc or equivalent; additional certification in office management is a plus. How To Apply Please email your resume and cover letter to solutions@chicmicroplc.com with the subject line “Receptionist Application – [Your Name]”. Application Deadline: 1st August, 2025

₦150,000.00

Message Board

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An Alternative to Japa Syndrome

In Nigeria, “Japa” has gained popularity on social media and popular culture to describe leaving one’s home country, often to seek better economic opportunities abroad, particularly in Western countries.  It is commonly used to refer to the decision to emigrate from Nigeria to settle elsewhere, usually in pursuit of better living conditions, education, employment, or other opportunities. The term “Japa” is derived from a Nigerian pidgin English phrase, “Japa e go, “ which translates to “run-away” or “escape.”  It is often used humorously or colloquially to describe the phenomenon of young Nigerians migrating overseas, especially in response to economic challenges, unemployment, or political instability in the country. The concept of “Japa” has been widely discussed in Nigeria's social media circles, music, and movies, reflecting many Nigerians' aspirations, challenges, and realities when seeking a better life abroad. The truth is that “Japa” is not the ultimate answer to the economic challenges many young Nigerians face. As we’ve learned, the world is now global; this is one of the reasons why Nigeria's entertainment industry is widely accepted. Gone are the days when you must relocate overseas and try to sound like some foreign national to be accepted. Social media has globalized the world in a way that the inventors never envisaged. Had they known it would turn out this way, they would have put some measures in place to prevent or reduce the openness of the various platforms. From my knowledge as an investor and an IT professional with over 20 plus years of experience, anyone willing to learn the following skills: Web design, Social Media Marketing, Software development, Graphic design, Translation, Writing, and more can make money from anywhere in the world. Take, for instance, a country like India, which earns over 60 billion dollars annually from IT  jobs outsourced to them from various companies across the globe. With youth aged 18 to 32 making up 62 % of its population, Nigeria should be at the forefront of Africa regarding earning from Information Communication Technology. Most Nigerians are naturally bright and fearless; we possess the I can do all things mentality, which is why we do so well wherever we find ourselves; just like the Indians, we can start channeling our energies into learning the various IT skills as mentioned above, the sooner we learn this thing, the faster we will pull ourselves and our country out of poverty. Migrating overseas will not pull you out of poverty overnight; it will give you some gleams of hope because you are in a better environment; this does not exempt you from going through the journey of life. That is, learning a trade, furthering your education, whatever the case is. Ask yourself this: if life was so easy in the West, why is everyone in the West not rich? Here is the truth: IT rules the world, and IT dominance is here to stay. Any nation that wants to prosper must invest enormously in IT. Learning IT is necessary; IT professionals don’t need to travel outside their country. The jobs will come to you. You will earn the needed dollars legitimately from the comfort of your home. No passport or visa is required. The only thing that you need is a computer, access to the internet, and the willingness to learn. Here are some steps to help you acquire the IT skills that will enable you to make legitimate money online. 1.      Acquire a computer: A computer is needed to start this journey.  The computer will serve as your classroom and your notebook/worksheet. Without this, you can’t embark on this journey. 2.      Access to the Internet: You need the Internet to browse and view training materials online. The internet serves as a messenger (Https/URL)  that gets you whatever information that you need as far as it is available online; without the internet, it’s impossible to access the various training materials that are available out there.  3.      Identify the IT skill set that is high in demand; do not go and learn an IT skill because it’s easy to learn. Go after the skillset that are high in demand and difficult to learn. Skillsets that are difficult to learn pay the most money and have a lot of openings due to a shortage of workers. 4.      Once you’ve completed steps 1 to 3, the next step is to start learning; you can do this for free on YouTube.com or paid training from IT training sites such as Udemy.  5.      Certification and Examinations. Take as many certifications as possible. This helps to build your confidence and increase your level of understanding. 6.      Signup as a freelancer in the numerous freelance platforms out there, they include XPlace  (https://www.xplace.com/il/en/), weworkremotely.com (https://weworkremotely.com/), freelanced.com (https://www.freelanced.com/) Fiverr  https://www.fiverr.com/)  PeoplePerHour.com (https://www.peopleperhour.com/freelance-jobs), Upwork.com (https://www.upwork.com/i/how-it-works/freelancer/) etc.  I will review the pros and cons of the listed freelance platforms in my follow-up. The key to success in this type of venture is to practice; you can’t master what you don’t spend time practicing; it's impossible. Ensure you do all the homework and practice exercises. Volunteer to do some work for free during your training. Practice, they say, makes perfect.  You need approximately 6 to 12 months to become comfortable in any chosen field.  Your training should provide anywhere from 30 to 40% of your needs to succeed. The rest will come when you start doing some real work. Some of you might say that you don’t have the patience or time to do this; others might even say that they don’t have the capital. The truth is this: even if you decide to migrate to your country of choice today, you will still have to go through all kinds of hurdles before you legalize your stay; you will have to learn the language where applicable, culture, and the society at large, it takes time and money to acclimatize and assimilate.  Why not invest that money and time in yourself by acquiring a new skill set to help better your life at home and abroad? Even if you still decide to travel overseas, you will travel there as an expert, meaning you can start earning some good money when you get there. Anyone can learn a skillset; you don’t have to be a math whiz or science major to do this; all it takes is the willingness to learn, and that’s it. I will go into details in my following writeups; please share this with your friends and family, and follow me on: https://naijalist.com/member/ITguru (https://naijalist.com/) 

NaijaList.com is a dynamic online platform that serves as a comprehensive marketplace, business directory, job portal, and community message board, catering primarily to the Nigerian community and beyond. Launched by a team of Nigerian entrepreneurs, it aims to foster innovation and entrepreneurship by providing a space where individuals and businesses can connect, trade, and share information.

Key Features of NaijaList.com:

  • Marketplace: Users can buy and sell various products, from electronics and fashion items to handmade crafts and home décor. The platform emphasizes locally sourced products, ensuring affordable prices and reduced shipping times.
  • Services (Business Directory): a business directory, NaijaList promotes Nigerian-owned businesses across various industries, allowing users to discover and connect with local enterprises.
  • Job Portal: The platform features a job board where employers can post job listings and job seekers can explore employment opportunities across different sectors.
  • NJL Community (Message Board): hosts an interactive message board that facilitates community engagement, knowledge sharing, and networking among users with shared interests.
  • Mobile Accessibility: To enhance user experience, NaijaList offers a mobile application for devices, enabling users to access the platform's features on the go.

Overall, NaijaList.com is a versatile and user-friendly platform that facilitates commerce and strengthens community connections by promoting local businesses and services to a broader audience.

Frequently Asked Questions (FAQ) – NaijaList.com

General Questions

1. What is NaijaList.com?

NaijaList.com is an online platform that serves as a marketplace, business directory, job portal, and community message board, connecting buyers, sellers, service providers, and job seekers within Nigeria and beyond.

2. Is NaijaList.com free to use?

Yes! Creating an account, browsing listings, and posting basic ads are free. However, premium features such as Sponsored listings or business directory placements come with a fee.

3. How do I create an account on NaijaList.com?

Visit NaijaList.com, click “Sign Up,” and follow the instructions to register with your email or social media account.

Marketplace

4. How do I post an ad to sell an item?

Log in to your account, go to the “Sell” section, choose a category, upload product details and images, set a price, and submit your listing.

5. How do I contact a seller?

Click on the item you are interested in, and you will find the seller’s contact details or a “Message Seller” button to initiate a conversation.

6. Does NaijaList handle payments?

NaijaList primarily facilitates connections between buyers and sellers. Payment and delivery arrangements must be made directly between both parties.

Services (Business Directory)

7. How do I list my business on NaijaList?

Register your business by navigating the Business Directory section, filling out the necessary details, and submitting your listing for approval.

8. Can I update my business listing?

Yes! Log into your account, go to “My Listings,” select the business profile you want to edit, and make the necessary changes.

Job Portal

9. How do I post a job listing?

Employers can post job listings by logging in, navigating to the Jobs section, and filling in details about the job role, requirements, and application process.

10. How can I apply for a job on NaijaList?

Browse job listings, click on a job you are interested in, and follow the application instructions provided by the employer.

Message Board / NJL Community

11. What is the Message Board used for?

The message board is a space for discussions, networking, knowledge sharing, and community engagement among NaijaList users.

12. Are there rules for using the Message Board?

Users are expected to follow community guidelines prohibiting hate speech, spam, and inappropriate content.

Security & Support

13. How can I report a suspicious listing or user?

If you encounter a fraudulent or suspicious listing, use the “Report” button on the listing page or contact customer support.

14. How do I contact NaijaList support?

You can contact customer support via the “Contact Us” page on the website or by emailing the support team @ support@naijalist.com