Customer Service Representative Job at Firmcare Diagnostics and Medical Services

Job Position: Customer Service Representative

Job Location: Abuja (FCT)

Employment Type: Full-time

Responsibilities

Act as a liaison between the company and CustomersProvide product/services informationAnswer phone calls, emails, and other forms of communication promptly and professionally.Effectively communicate information, instructions, or solutions to customers.Schedule appointments or reservations as needed.Gather feedback from customers to assess their satisfaction and identify areas for improvement.Ability to multitask.Must be able to pay attention to details.

Qualifications

Bachelor's Degree or HND in Linguistics, Communications or a related field2 - 5 years of work experience.Proven experience as Customer Service RepMust be conversant with a Customer Service SoftwareStrong communication skills.

Method of Application

Interested and qualified candidates should send their CV to: recruitment@firmcare.com.ng using the Job Position as the subject of the mail.

Salary: ₦100,000.00

Category: Administration

Location: Abuja (FCT)

Job Type: Full Time

Qualification: Graduate

Experience: Intermediate Level

Work Type: Onsite